In many respects, troubleshooting and failure analysis of packing materials is similar to the investigation of a crime scene. A good investigator knows how to gather clues from many different sources and put them together to understand what has happened. A good troubleshooter uses the same information gathering method, familiarizing themselves with the sealing materials, the process equipment and the systems where they are used.
The troubleshooter should seek information from the people who work with the equipment on a regular basis. Seal installers, maintenance personnel, operators, process engineers and others can all shed light on potential causes of failure.
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